I've gotten used to using maps for everything- both in combat, and out of combat. When I did DnD IRL, I used tiles, and when I started doing SR over Roll20, I would build up maps in RPGMaker and screenshot them for my maps. I got a few scifi/urban tilesets in a humble bundle a while back. I haven't actually completed any games made in RPGMaker, but it's been very helpful for this sort of thing.
However, I also find it rather limiting. It's true that players like the tactile part of moving their characters, whether on a screen or on a table. However, it constrains how much "space" I have to work with for an encounter. Theater of the mind always felt a bit more fulfilling to me, as a player, and as a GM I have more room to maneuver when I do this. However, a lot of the tactical focus in combat for 5E SR made it difficult to do a theater of the mind with SR without handwaving a lot of movement rules.
On the other hand, I feel like using tiles for non-combat situations creates a "everything looks like a nail" situation. (Also, since making unique sprites takes time, NPCs all tend to blend together)... I also don't really describe the scenery or appearances of characters when the tiles are in front of me, unless a player asks something specific. And this has only happened rarely, and usually in a "what's inside the chest?" situation where they can't physically see it on the board.
Theater of the mind is something I personally prefer, though doing tiles isn't a gamebreaker for me. A mix of tiles for combat-only is a little better. I really like using one of the screens on Roll20 to show a street map of the area, since then players can start plotting out escape routes a little easier.
What do you all use to show the world?