One of these days, I really want to put together a batch of "Generic NPCs with Decks" ... cops, script kiddies, hack-ganger, generic suburban citizen, sysop, and so on. I've always had weakness for the Matrix and the related areas, even if no game master, anywhere, allowed a PC decker in the first three editions.
Alas, alas.
As for the officers, recall that there's a tightrope being walked, where "Good enough to do the job" and "Good enough to do what I want it to do" run headlong against "How much will this cost?" and "Remember, we have to outfit a thousand guys with the same setup."
Commlink by committee.