Shadowrun

Catalyst Game Labs => Catalyst's Shadowrun Products => Topic started by: The Masked Ferret on (18:47:05/07-10-19)

Title: Shadowrun: Sixth World Beginner Box Digital Box
Post by: The Masked Ferret on (18:47:05/07-10-19)
Sweet! The Shadowrun: Sixth World Beginner Box Digital Box is now available in PDF from DriveThruRPG !
http://bit.ly/SR6BBDTRPG (http://bit.ly/SR6BBDTRPG)
Title: Re: Shadowrun: Sixth World Beginner Box Digital Box
Post by: Typhus on (18:48:19/07-12-19)
Kind of a major problem with the QSR and Digital box.  The spell cards are misprinted.  Stats for the Armor spell are on the Fireball and Flamestrike card and others.  This has been reported from people who bought the box set as well as the digital box on DTRPG, meaning it's not like this was a problem on the printer's side.  It's product problem.

Will you be making this right with purchasers by sending them out correctly printed physical and digital cards?  If so, when will that take place?

I'd like to use it to help new players out, but I can't do that with problems like this unresolved.  I've already told my groups to hold off, so they don't waste money on this version of the set.  Please let us know when and how this will be addressed. 
Title: Re: Shadowrun: Sixth World Beginner Box Digital Box
Post by: FastJack on (19:39:14/07-12-19)
You might want to contact Customer Support at Catalyst (https://store.catalystgamelabs.com/pages/contact) regarding this. I'm not sure how many would see this post on the forums.
Title: Re: Shadowrun: Sixth World Beginner Box Digital Box
Post by: Typhus on (12:09:54/07-13-19)
Thanks.
Title: Re: Shadowrun: Sixth World Beginner Box Digital Box
Post by: Typhus on (12:23:43/07-13-19)
OK, I sent something.  I tried to be nice about it.  I'm just glad I didn't buy a set yet.  If they agree to fix it, I'd like to though.  Seems like it would be a simple thing to do (he said, not being a game publisher).
Title: Re: Shadowrun: Sixth World Beginner Box Digital Box
Post by: FastJack on (15:56:09/07-13-19)
OK, I sent something.  I tried to be nice about it.  I'm just glad I didn't buy a set yet.  If they agree to fix it, I'd like to though.  Seems like it would be a simple thing to do (he said, not being a game publisher).
They do try their best to resolve issues. However, CGL is a company of 35 people that produce Shadowrun, BattleTech, D&D Dragonfire, Valiant Role-playing, and other games. Most of the writing and artwork is done by freelancers that are paid for the project, and they do not have a full-time editing staff. I hope they are able to help you with the issues.
Title: Re: Shadowrun: Sixth World Beginner Box Digital Box
Post by: Typhus on (19:42:27/07-16-19)
They got in touch, but it turns out they didn't even know about the print issues and/or thought they had already been fixed in the PDF file (which it is clearly not, best I can ascertain).  I'm waiting for another follow up email to my reply.  I've offered to try to help steer the community to the right fix if they have one available.  If there's some option for it, people should know about it.  Folks might be getting upset over something that's fixable.  I don't know how closely the store people are tied to the rest, if at all. 
Title: Re: Shadowrun: Sixth World Beginner Box Digital Box
Post by: Typhus on (19:20:42/07-25-19)
Sad to report that after their initial response, they have gone silent on this matter.  No replies to my 3 emails from 2 different accounts (I tried a second one in case the first one was having trouble).   :(

Even if there was more to the story, it would be nice to get a 'we're working on getting an answer' type reply.
Title: Re: Shadowrun: Sixth World Beginner Box Digital Box
Post by: Prime Mover on (18:16:29/07-28-19)
Anyone know when physical boxes might be going out from catalyst store.  Ordered on 9th but still showing unfulfilled.  Not shipping yet?
Title: Re: Shadowrun: Sixth World Beginner Box Digital Box
Post by: Stainless Steel Devil Rat on (18:17:48/07-28-19)
Probably backlogged due to GenCon.. and if so I doubt it'll be before the next two weeks,
Title: Re: Shadowrun: Sixth World Beginner Box Digital Box
Post by: AJCarrington on (20:16:17/07-28-19)
Not sure about that...they use a third party warehouse/shipping partner...suspect they'll be running as normal. However, getting someone to look into/chase your order...yeah...likely not until they're all back from GenCon.
Title: Re: Shadowrun: Sixth World Beginner Box Digital Box
Post by: The Tekwych on (20:36:46/07-28-19)
Distribution has said product will not be released to retailers until 2-3 week of September. I would not expect it from CGL any earlier.
Title: Re: Shadowrun: Sixth World Beginner Box Digital Box
Post by: AJCarrington on (21:23:52/07-28-19)
I think Prime Mover was talking about the starter box set, which has been out for a while now. For the core books and such...I agree, wouldn't expect to see them until September.
Title: Re: Shadowrun: Sixth World Beginner Box Digital Box
Post by: The Tekwych on (22:41:22/07-28-19)
Sorry. Yes Box was about 10 days ago but CGL is shut down for the next 10 days according to the Batteltech KS. All staff will be working at Gen Con so nothing will happen at the office and emails, shipping and such are suspended.
Title: Re: Shadowrun: Sixth World Beginner Box Digital Box
Post by: Prime Mover on (22:07:39/08-01-19)
Yea was for physical box, ordered just few minutes after was posted on 9th.  Seen folks posting they’d gotten it already.  Order still showing as unfulfilled so wasn’t sure if they were coming from another source.
Title: Re: Shadowrun: Sixth World Beginner Box Digital Box
Post by: Prime Mover on (20:33:16/08-22-19)
So just out of curiosity have any boxes shipped yet?  Been about month and a half since ordered. Emails from store go unanswered.  Been burned by store few times before so should have known better.
Title: Re: Shadowrun: Sixth World Beginner Box Digital Box
Post by: The Tekwych on (22:06:40/08-22-19)
October
Title: Re: Shadowrun: Sixth World Beginner Box Digital Box
Post by: PiXeL01 on (22:23:33/08-22-19)
The boxes as well? Ouch
Title: Re: Shadowrun: Sixth World Beginner Box Digital Box
Post by: The Tekwych on (00:36:06/08-23-19)
Sorry, beginners box dropped last month to retail
Title: Re: Shadowrun: Sixth World Beginner Box Digital Box
Post by: FastJack on (08:18:34/08-23-19)
I ordered from my LGS, and have no insight on CGL's shipping right now. Unfortunately, I can only say keep in contact with Customer Service.
Title: Re: Shadowrun: Sixth World Beginner Box Digital Box
Post by: Sliverwars on (18:23:47/09-09-19)
Was advised that these forums have higher chance at getting seen by catalyst... the box sets that they released in July (physical version, I didn’t think they ran out of initial stock at the local store here) needed heavy editing... can anyone confirm if this would be best place to post errors from the box? I had been comparing the information to the book, and it was to much editing for new players...
Title: Re: Shadowrun: Sixth World Beginner Box Digital Box
Post by: AJCarrington on (20:01:00/09-09-19)
I'd suggest you post in the Errata (https://forums.shadowruntabletop.com/index.php?board=12.0) sub-forum.
Title: Re: Shadowrun: Sixth World Beginner Box Digital Box
Post by: Prime Mover on (15:20:33/09-10-19)
Crossed two months since ordered.  Still no answer from store.  Is this just me or starter boxes held up?
Title: Re: Shadowrun: Sixth World Beginner Box Digital Box
Post by: Michael Chandra on (15:42:36/09-10-19)
Very strange, they arrived in retail here in the Netherlands recently.
Title: Re: Shadowrun: Sixth World Beginner Box Digital Box
Post by: Prime Mover on (18:22:51/09-10-19)
Dropped few emails and Facebook message, no replies.
Title: Re: Shadowrun: Sixth World Beginner Box Digital Box
Post by: The Tekwych on (18:38:19/09-10-19)
Got my stater box from my FLGS over a month ago
Title: Re: Shadowrun: Sixth World Beginner Box Digital Box
Post by: AJCarrington on (20:23:28/09-10-19)
Readily available from online retailers like Amazon, CSI and MM